White-label 24/7 guest cover for property managers Night messages? We answer them. Emergencies? We pass them to you.

  • Midnight–9 a.m.: assistant only, written messages only (no calls), no human on call
  • 9 a.m.–midnight: our team
  • Written non-solicitation of your owners
  • No minimum term
  • Terms, English summary →

Your guests get a reply 24/7, under your name. We also take the homes you turn down and open up Alfred to you.

Tell us about your business → See the 3 solutions ↓
  • White-labelYour guests only ever see your name
  • Under 1 minuteTo reply to your guests, 24/7
  • No commitmentWe start with just a few homes
  • Callback within 2 hours9 a.m. to midnight (Paris time), 7 days a week

Three solutions

Choose what you hand over.

Your nights, the homes you turn down, our software: all three combine.

White-label · Custom quote
24/7

Your 24/7 cover. Your back office.

We reply, adjust, check and chase up, all under your name.

  • Team 9 a.m.–midnight, 7 days; assistant only from midnight to 9 a.m.
  • Replies in under 1 min, prices recalculated nightly
  • Cleaning checked: “all clear” WhatsApp poll at 11 a.m., time-stamped photos at 3 p.m.
  • Check-outs, check-ins and incidents followed daily

Per-property pricing, on quotation, depending on volume and scope. From midnight to 9 a.m., the assistant replies on its own, following your instructions: no one on call.

Request a quote →
Property referrals · Monthly
20%

Every “no” becomes income.

Of our commission, every month, for as long as the home stays with us.

  • Out of area, at capacity, winding down: stop saying no
  • One email or a three-way call is enough
  • Full-service 20% or remote co-hosting 10%, the owner's choice
  • Paid monthly, no quotas, no joining fee

Illustrative example: €2,000 paid out by the platform (after its fees) in full-service at 20% incl. VAT = €400 commission, of which €80 is yours every month. Become a referral partner (in French)

Refer a home →
Software · Access on approval
15€

Alfred, the cockpit that keeps us running.

Excl. VAT, per active property, per month. No commission on your revenue.

  • Calendar and messaging with assistant, synced with Smoobu
  • Dynamic pricing, recalculated nightly
  • Cleaning, inventories, tickets, maintenance
  • Owner portal, PDF reports, team roles

One price: €15 excl. VAT per active property per month. Smoobu subscription not included. Access on approval, after a demo. Request a demo

Discover Alfred →
24/7 guest cover & back office · who does what
TaskUs, under your brandYou
Guest messagesUnder 1 min, 24/7 · team 9 a.m.–midnight (calls and messages), assistant only midnight–9 a.m. (written messages only)Goodwill gestures, reserved cases
Night emergenciesPassed on to your on-call contact, per your instructionsCall-outs on site
PricingRecalculated every nightYour rules, min and max
CleaningChecks: “all clear” at 11 a.m., photos at 3 p.m., issues as ticketsYour teams on site
Incidents & claimsFollowed up: quotes, Airbnb / Booking casesApproving expenses
OwnersNever approached by us, everRelationship, contract, invoicing
Name displayedYoursYour accounts, your listings

Why us

People who know the job.

Handing over your nights means trusting us with your reputation.

On the ground

A management company, not a call centre.

Our processes come from the homes we run. A botched clean costs reviews; an unanswered message costs ranking.

Experience

Airbnb management since 2021.

Alex, our founder, is an IT professional turned host.

Flats and rooms in 2 countries · over 1,000 guest reviews on Airbnb and Booking.com.

4.9/5 · 32 Google reviews

Company insured for professional liability · SIREN 904 619 509

Technology · Alfred

Our tools, now yours.

Assistant, pricing, cleaning, tickets: it all runs through Alfred, our Airbnb property management software, open to you.

Flexibility

No commitment.

A few homes first, you judge the results. No contract to lock you in.

A word from the founder

I started out as a host, in my own flats. What you deal with, I went through first.

AlexFounder of My Home ITIT professional turned host.
Alex, founder of My Home IT

How it works

We start small.

A trial on a few homes, then scaling up at your pace.

1
Callback within 2 hours

We talk

Your portfolio, areas, tools, and what you want to hand over.

2
A few homes

Trial

A few homes chosen with you. You judge the results.

3
Smoobu · Airbnb · Booking

Integration

Inside your tools, with your instructions and templates. Another tool? We’ll look.

4
At your pace

Scaling up

We expand home by home, with a monthly review.

Start a trial →

Property managers · FAQ

Your questions.

Anything else? A real person replies on WhatsApp.

Message us on WhatsApp ↗
Do my owners remain my clients?

Yes: contract, relationship and invoicing stay with you. We never approach them: it is written into our agreement, signed before we start.

What is put in writing before we start?

A written agreement: non-solicitation of your owners, GDPR data processing terms (Art. 28), no minimum term. See the English summary of our terms.

And a real emergency at 3 a.m.?

From midnight to 9 a.m., the assistant replies alone, in writing only (no calls), following your emergency instructions: no one on call, night call-outs stay with you. Our team picks the case up from 9 a.m.

Which areas do you cover?

Remotely, in France and abroad, on Airbnb or Booking. For homes you refer: full-service or remote co-hosting, the owner’s choice; on site, we organise around our homes (their town? let’s talk).

What do guest cover and the back office cost?

Per-property pricing, on quotation, depending on volume and scope. We start with a trial on a few homes.

How does it work when I refer a home to you?

You introduce the owner, by email or a three-way call. If they sign, you receive 20% of our commission every month, for as long as the home stays with us.

Can I use just the Alfred software?

Yes, at €15 excl. VAT per active property per month, with no commission. Access on approval, after a demo of Alfred.

Property managers · Let’s talk

Tell us about your business.

Callback within 2 hours. Costed proposal within 48 hours of our call.

WhatsApp · fastest+33 6 79 65 34 30 Video or phone callBook a call Call us · a real person, 9 a.m.–midnight (Paris time)+33 1 59 44 02 51
Emailcontact@myhomeit.fr

Your request

Callback within 2 hours, 9 a.m. to midnight (Paris time), 7 days a week.

Free, no commitment. By sending, you agree we contact you about this request. Your data is never sold. Privacy (FR)

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